TIMA

I worked on the TIMA project for approximately 5 months, applying the full Design Thinking process. Through user interviews, I developed personas, created user journeys, and designed various user flows. Additionally, I produced wireframes, built prototypes, and conducted testing using a range of methods. The final outcome is a set of high-fidelity wireframes, ready for handoff.

Role:

Sole Product Designer

Date:

2024

Tools:

Figma, Google Meet, Lyssna, Optimalworkshop

Project:

TIMA

In a world where AI is evolving rapidly, organisations often struggle to find the right AI expertise. The platform streamlines the booking process for training, freelance projects and speaking engagements through detailed AI profiles and smart filters that highlight skills, experience and availability.

Problem
Company representatives struggle to find, compare and book highly skilled AI experts for different business needs.
Solution
An app that bundles AI experts from various fields, streamlining booking with detailed profiles and smart filters for quick decisions.

Main features

Expert Discovery Options

The platform enables users to explore experts through categories, inspiring profiles, and top search results, with an option to filter by specific criteria and expertise.

Book a Call

On each expert's detail page, users can view expertise information, book the expert directly, or schedule an introductory call beforehand.

Book a Call

On each expert's detail page, users can view expertise information, book the expert directly, or schedule an introductory call beforehand.

Create & Manage Expert Lists

Users can create and manage expert lists through profile settings, with the option to quickly add experts using the “heart” icon.

Process
Problem statement

To formulate a problem statement I used the double diamond strategy: The Tima Platform users need a way to quickly and reliably find and book an AI expert for AI training in a specific business field because they don't have time for lengthy research and vetting, and need a reliable platform that lets them quickly compare and finalize the booking.

We know this is the case when the client has booked an AI marketing expert for their specific field and their employees have been successfully trained.

Understanding the user

Prototyping & Design

Usability testing & refining the design

In addition to minor comments, there were also major changes that I had to make as quickly as possible.

Looking forward

After further usability testing and feedback from my colleagues, I created another iteration of my version. I added more features and added existing elements to a pattern library.

I already have new hypotheses and potential solutions:

Sharing Feature: Adding a “sharing” option would allow users to share expert lists with stakeholders within a company.

Detailed Expert Pages: The expert detail page might lack essential information. It’s important to determine the necessary minimum details and what additional info experts can provide.

In addition to minor comments, there were also major changes that I had to make as quickly as possible.